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Rixdigi provides complete Maintenance and Support Services built to prevent issues before they occur. Our approach is proactive, strategic, and results-driven. We deliver continuous monitoring, security scanning, system updates, bug fixing, optimization, and emergency troubleshooting to maintain high performance across all platforms.
Our Support services offer fast response, technical assistance, guided solutions, and long-term stabilizing improvements. Whether you manage a high-traffic website, a complex application, or a mission-critical digital system, our team ensures uninterrupted operation. Rixdigi removes the burden of technical management so your team stays focused on growth without operational setbacks.
Website Maintenance
Stay up-to-date and error-free with proactive maintenance that includes backups, patches, bug fixes, and performance monitoring.
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Audit & Optimization
We assess your digital infrastructure to uncover bottlenecks and optimize speed, SEO, usability, and security for better performance.
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Shopify App Configurations
From payment gateways to shipping tools, we configure and customize Shopify apps that support seamless store operations.
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Data Structuring & Navigation
We organize your website’s architecture and data flow to improve user journeys, internal linking, and search engine indexing.
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Ongoing Enhancements
We don’t stop at launch — our team continuously improves features, adds functionality, and enhances performance to keep your platform evolving.
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3rd Party Integrations
Connect your digital ecosystem with CRMs, ERPs, analytics, or automation platforms — all integrated smoothly and securely.
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Compliance & Data Protection
Ensure your platform is aligned with GDPR, CCPA, HIPAA, and other data regulations — with built-in security protocols and policy updates.
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Uptime Performance
24/7
Monitoring and Support
150+
Projects Managed
100%
Client Satisfaction
RixDigi follows a structured support approach to keep digital systems stable, secure, and performing reliably over time. Each step focuses on prevention, clarity, and long-term efficiency.
System Review
Existing platforms are carefully reviewed to understand current performance, structure, and potential areas that require attention or improvement.
Problem Identification
System behavior is monitored to identify issues such as slow performance, errors, or security concerns before they affect users or operations.
Update & Improvement Planning
Required updates and enhancements are planned to improve speed, reliability, and overall system functionality while aligning with business needs.
Execution & Ongoing Support
Approved changes are applied carefully, followed by continuous support to ensure smooth operation, quick issue resolution, and long-term system stability.
RixDigi works with reliable platforms and tools to manage systems, monitor performance, and maintain stable digital environments. These tools help ensure smooth operation, timely updates, and dependable support across different platforms.
Cloud & Server Platforms
Hosting and server environments are managed to support system stability, availability, and secure operations across digital applications.
Update & Patch Management
Technology-driven update processes ensure systems remain current, secure, and compatible with evolving platforms and standards.
Backup & Recovery Readiness
Recovery technologies ensure systems can be restored efficiently in case of failure. This supports business continuity and minimizes data loss during unexpected events.
Version Control Systems
Code changes are managed through structured version control to support secure updates, collaboration, and rollback when needed.
Uptime & Availability Monitoring
System availability is monitored continuously to identify downtime risks early and support consistent access for users
Working with Rixdigi means having a dependable maintenance and support partner that ensures the long-term
performance of your software and digital assets.
Improved System Stability
Your systems run consistently, with fewer errors, reduced downtime, and stronger operational reliability.
Regular Updates
We keep your platforms current with security patches, functionality updates, and ongoing improvements that maintain performance and compliance.
Dedicated Support Team
Rixdigi provides responsive specialists who resolve issues quickly and keep your systems performing at peak levels.
Enhanced Security
Your digital assets remain protected with advanced monitoring, threat detection, and continuous security reinforcement.
Optimized Performance
Your platforms operate at top speed with refined processes, improved load handling, and superior user experiences.
Frequently Asked Questions
What’s included in your maintenance and support services?
Our services include updates, optimizations, backups, monitoring, security reinforcement, and complete issue resolution.
Do you offer website support and maintenance?
Yes, Rixdigi provides complete website maintenance support, including updates, speed optimization, and security monitoring.
Can you handle WordPress sites?
Absolutely. We specialize in WordPress maintenance and support, ensuring plugins, themes, and content remain secure and updated.
How often do you perform maintenance checks?
We offer continuous, scheduled, or on-demand maintenance depending on your service plan.
Frequently Asked Questions
What services does RixDigi offer?
We provide a full range of digital solutions — including website development, app development, SEO, social media marketing, generative AI,Agentic AI and more.
Who is RixDigi a good fit for?
We work best with clinics, real estate professionals, wellness brands, and tech-forward businesses ready to scale digitally.
How long does a typical project take?
It depends on the scope, but most websites are completed within 2–3 weeks. Custom software or AI work may take longer — we’ll always share a clear timeline upfront.
Do you offer ongoing support after project delivery?
Yes — our maintenance and support plans cover updates, performance checks, and hands-on assistance after launch.
Can I request a custom package?
Absolutely. We tailor solutions to your business needs and budget — just book a free consultation to get started.
What makes RixDigi different from other agencies?
We blend deep technical expertise with personalized service — but what truly sets us apart is our use of advanced AI technologies. From automation to predictive insights, we help businesses boost scalability, productivity, and long-term growth through smart digital transformation.
Got questions?
Let’s Talk.
Book a free 30-minute call with our team. Whether you need a quote, a quick strategy chat, or just want to explore what’s possible — we’re here to help you move forward with clarity.
Empowering businesses to grow smarter with tailored digital strategies, cutting-edge tech, and real human insight — that's the RixDigi way.
Services
Important Links
Rixdigi Locations:
United Arab Emirates
Office 408, 4th Floor, Al-Wasal Building, Dubai.
+971 (050) 3495669
Pakistan
Office 202, 2nd FLoor, Building #85, Shaheed-e-Millat Road, Karachi
+92 (030) 05002659
United States
923 Elm St, Unit #9, Manchester, NH 03101
+1 (603) 6145703