1. Introduction

Welcome to RixDigi (“we”, “us”, “our”). By accessing or using our website [rixdigi.com], digital products, or services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please discontinue use immediately. These Terms apply to all visitors, clients, and users of our services, including marketing, web development, AI integration, software, and automation solutions.

2. Services Overview

RixDigi provides digital and AI-powered services including but not limited to:

• Website and app development
• AI automation and chatbot integration
• SEO and marketing strategy
• Cloud and software solutions

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Use of Website

You agree to use our website and services only for lawful purposes. You shall not:

• Engage in any activity that disrupts, damages, or interferes with our operations.
• Attempt unauthorized access to our systems or data.
• Reproduce or exploit any content or intellectual property without written consent.

Violation of these terms may result in immediate termination of access and potential legal action.

4. Intellectual Property

All content, code, graphics, logos, and materials on rixdigi.com are the exclusive property of RixDigi. You may not copy, modify, distribute, or use any materials without prior written permission. Unauthorized use may result in legal proceedings under applicable copyright and intellectual property laws.

5. Client Engagement and Deliverables

When engaging our services:

• Clients agree to provide accurate project information, feedback, and necessary materials in a timely manner.
• RixDigi retains the right to showcase completed projects in portfolios unless otherwise agreed in writing.
• All timelines, deliverables, and revisions are outlined in individual contracts or proposals.

We are not liable for delays caused by third-party vendors, hosting providers, or client-side inaction.

6. Payments and Refunds

• All payments must be made according to the agreed proposal or invoice.
• Work commences upon receipt of the initial deposit (if applicable).
• Refunds are not guaranteed once the project has started, as services are customized and labor-based.
• In exceptional cases, partial refunds may be issued solely at RixDigi’s discretion.

7. Limitation of Liability

RixDigi shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use or inability to use our website or services.
• Loss of data, revenue, or profits.
• Third-party service failures (e.g., hosting, integrations, APIs).

Our total liability, under any circumstances, shall not exceed the amount paid by the client for the specific service.

8. Third-Party Links and Tools

Our site may include links to third-party tools, APIs, or platforms (e.g., Meta, Google, OpenAI). We do not control or endorse these third parties and are not responsible for their policies, content, or functionality. Use of such tools is entirely at your own risk.

9. Confidentiality

We maintain strict confidentiality of all client information, proprietary data, and project materials. Both parties agree not to disclose, share, or misuse confidential information obtained during business engagements.

10. Termination

RixDigi may terminate or suspend access to services immediately if you breach any term herein. Upon termination, all outstanding fees become due, and you must cease all use of RixDigi intellectual property and materials.

11. Indemnification

You agree to indemnify and hold harmless RixDigi, its employees, and affiliates from any claims, damages, or losses arising out of your misuse of our website, services, or violation of these Terms.

12. Governing Law

These Terms are governed by and construed under the laws of Pakistan. In case of disputes, parties agree to exclusive jurisdiction in the courts of Karachi, Pakistan.

13. Policy Updates

We reserve the right to modify these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of our website or services constitutes your acceptance of any changes.