Privacy & Policy

1. Introduction

Welcome to RixDigi (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (rixdigi.com), use our services, or interact with us through digital advertising platforms, including Google Ads, Meta Ads, and related marketing channels. By using our website or submitting your information, you agree to this Privacy Policy.

2. Information We Collect

We collect information directly from you and automatically through your device:

• Personal Data: Name, business email address, phone number, company name, project specifications, and inquiry details provided via contact forms or lead generation assets.
• Usage & Technical Data: IP address, browser type, operating system, device identifiers, referring URLs, pages visited, and time spent on pages.
• Marketing & Analytics Data: Ad interactions, click streams, conversion milestones, and campaign engagement metrics.
• Cookies and Tracking Technologies: Session identifiers, analytics cookies (e.g., Google Analytics 4), and advertising tags (e.g., Google Ads Conversion Tracking, Meta Pixel).

3. How We Use Your Information

We process your data for legitimate business purposes, including to:

• Deliver, maintain, and optimize our custom AI and automation services.
• Respond directly to your consultations, quotes, and project inquiries.
• Measure campaign performance and serve relevant advertisements through third-party ad networks.
• Prevent fraudulent activity, unauthorized access, and ensure site security.
• Comply with legal obligations. We do not sell, rent, or trade your personal data to third parties.

4. Third-Party Advertising & Analytics (Google & Meta)

We use third-party advertising vendors, including Google LLC, to serve ads based on prior visits to our website.

• Google and other vendors use cookies and device identifiers to show ads across the internet.
• You can opt out of Google’s use of cookies and personalized advertising by visiting the Google Ads Settings or through the Network Advertising Initiative Opt-Out Page.

5. Data Sharing & Disclosure

We disclose personal data strictly on a need-to-know basis:

• Service Providers: Cloud infrastructure providers, CRM platforms, analytics vendors, and payment processors bound by data processing agreements.
• Legal Compliance: When required by applicable law, regulation, subpoena, or lawful governmental request.
• Business Transfers: In the event of a merger, acquisition, or asset transfer, subject to the recipient honoring this privacy standard.

6. Data Retention & Security

We retain personal information only as long as necessary to fulfill the operational purposes for which it was gathered, resolve disputes, and maintain legal compliance. We employ technical and organizational safeguards, including SSL/TLS encryption, secure API endpoints, and restricted access controls.

7. International Data Transfers

As RixDigi operates globally, your data may be processed outside of your country of residence (including New Zealand and Pakistan). We implement appropriate technical and contractual safeguards to ensure your data remains protected across borders in compliance with applicable privacy standards.

8. Your Rights

Depending on your jurisdiction (including the New Zealand Privacy Act 2020, GDPR, or CCPA), you hold rights regarding your personal information, such as:

• Requesting access to the personal data we hold about you.
• Requesting the correction of inaccurate or outdated information.
• Requesting erasure or restriction of your personal data.
• Opting out of direct marketing communications at any time.

To exercise any of these rights, contact us at info@rixdigi.com.

9. Children’s Privacy

Our website and B2B services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.